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SHIPPING & RETURNS

Shipping Policy

Thank you for choosing our company! We are based in London and are committed to providing you a smooth shipping experience. Orders are typically processed within 1-2 business days, and delivery times may vary depending on your location. We offer shipping across the UK and international options as well. If you have any questions regarding your or shipping, please feel free to contact our customer service team.

“All books are printed and fulfilled by our trusted publishing partner. Delivery is global and tracking is available via your confirmation email.

Return & Exchange Policy

At Opus Dei Catholica, we are committed to offering high-quality products that serve and edify the faithful. If you are not entirely satisfied with your purchase, we’re here to help.

Digital Products (e.g., eBooks, Courses, Downloads)

Due to the nature of digital goods, all sales are final. We do not offer refunds or exchanges on digital products once they have been delivered or accessed.

Exceptions:
If you encounter technical issues preventing access to your purchase, please contact us within 7 days of your order and we will assist you promptly.

Physical Products (e.g., books, apparel, devotional items)

We accept returns and exchanges within 14 days of delivery under the following conditions:

  • Item must be unused, in its original packaging, and in sellable condition.

  • A receipt or proof of purchase is required.

  • You will be responsible for the cost of return shipping unless the item was defective or incorrect.

To initiate a return or exchange, please email support@opusdeicatholica.org with your order number and reason for return.

Defective or Damaged Items

If your order arrives damaged or contains a defect, please contact us within 5 days of receiving your item. We will arrange a replacement or full refund, depending on the situation.

Non-Returnable Items

The following are not eligible for return or exchange:

  • Gift cards

  • Downloadable products

  • Customized or made-to-order items

  • Items marked as “final sale”

Processing Time for Refunds

Approved refunds will be processed within 7–10 business days to your original method of payment.

Questions?

For any questions or concerns regarding your purchase, contact our customer care team at: contact@opusdeicatholica.com

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