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STORE POLICY

At Opus Dei Catholica, we are dedicated to serving our community with integrity, transparency, and reverence. Our policies are designed to ensure a smooth, trustworthy experience as you engage with our mission through our products and resources.
 

1. Order Processing

  • Processing Time: Orders are typically processed within 2–4 business days.

  • Custom Items: Orders involving personalized or made-to-order products may require additional processing time (up to 7–10 business days).

  • “All books are printed and fulfilled by our trusted publishing partner. Delivery is global and tracking is available via your confirmation email.”

2. Shipping Policy

  • We ship both domestically and internationally.

  • Shipping rates and estimated delivery times are calculated at checkout based on your location and the weight of your items.

  • You will receive a confirmation email with tracking information once your order has been dispatched.

Note: Opus Dei Catholica is not responsible for delays caused by couriers or customs.
 

3. Taxes and Duties

  • Prices shown do not include any applicable import taxes, customs duties, or local VAT outside the UK.

  • International customers are responsible for any additional charges required by their country.
     

4. Payment Methods

We accept the following payment methods:

  • Major credit/debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Other region-specific payment options where applicable

All payments are processed securely via encrypted checkout.
 

5. Returns & Exchanges

Please refer to our full Return & Exchange Policy for detailed information.

Digital items are non-refundable.
Physical items may be returned or exchanged within 14 days if unused and in original condition.
 

6. Privacy & Data

We value your trust and protect your information. Please read our Privacy Policy for details on how your data is collected, used, and safeguarded.
 

7. Intellectual Property

All materials, including written content, graphics, and products sold under the Opus Dei Catholica brand, are protected intellectual property. Reproduction, redistribution, or resale without permission is strictly prohibited.

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